Privacy and Cookies Policy
Effective Date: September 19, 2026
Aldornexo Technologies Inc. (“Aldornexo,” “we,” “us,” or “our”) respects your privacy. This Privacy and Cookies Policy explains how we collect, use, disclose, retain, and protect personal information when you visit aldornexo.com, request a demonstration, communicate with us, or otherwise interact with our business.
Information We Collect
We may collect the following information:
• Contact information, such as your name, email address, and telephone number.
• Business information, such as your business type, company name, service needs, and automation requirements.
• Communications, including messages, inquiries, appointment details, call information, and feedback you provide.
• Consent records, including whether and when you agreed to receive email or text-message communications.
• Technical information, such as your IP address, browser type, device type, operating system, referring pages, pages visited, and approximate location.
• Cookie and usage information concerning how you interact with our Website.
Please do not submit confidential, financial, medical, or other sensitive personal information through our general contact or demonstration-request forms.
How We Collect Information
We collect personal information:
• directly from you when you complete a form, request a demonstration, schedule an appointment, call, email, text, or otherwise communicate with us;
• automatically through cookies and similar technologies when you use the Website; and
• from service providers or business partners where permitted by law.
How We Use Information
We may use personal information to:
• respond to questions and demonstration requests;
• contact you regarding appointments and requested services;
• assess your business and automation needs;
• provide, operate, personalize, and improve our Website and services;
• manage customer and prospective-customer relationships;
• send service-related and consented marketing communications;
• maintain records of communications and consent;
• detect, prevent, and investigate fraud, abuse, security incidents, or technical problems;
• comply with legal, regulatory, accounting, and contractual obligations; and
• establish, exercise, or defend legal rights.
We will not use personal information for a materially different purpose without obtaining consent where required by law.
Email and Text Communications
If you consent to receive electronic communications, we may send information about your inquiry, demonstration request, appointments, or related services.
Message frequency may vary. Message and data rates may apply. You can unsubscribe from marketing emails using the unsubscribe link provided. You can stop text messages by replying STOP. You may contact us at hello@aldornexo.com for assistance.
Withdrawing marketing consent does not prevent us from sending communications reasonably necessary to respond to an active request or administer an existing business relationship, where permitted by law.
How We Share Information
We do not sell or rent personal information.
We may disclose personal information to service providers that assist with:
• website hosting and analytics;
• customer-relationship management;
• form processing and appointment scheduling;
• telephone, email, and text communications;
• artificial-intelligence and automation functions;
• cloud storage, cybersecurity, and technical support;
• accounting, legal, insurance, and professional services; and
• other functions necessary to operate our business.
Service providers may access information only as reasonably necessary to perform services for us and are expected to protect it appropriately.
We may also disclose information where required by law, to respond to lawful requests, to protect our rights or safety, to investigate suspected wrongdoing, or in connection with a proposed or completed business transaction such as a merger, financing, reorganization, or sale of assets.
Artificial Intelligence and Automated Systems
Aldornexo may use artificial-intelligence and automated tools to help process inquiries, manage communications, schedule appointments, qualify leads, summarize information, and support related business functions.
These systems may process the information you provide. We use such tools for legitimate business purposes and take reasonable steps to select and configure service providers appropriately. Do not provide sensitive personal information unless specifically requested through an approved secure process.
Client Data
When Aldornexo processes information on behalf of a business customer, that customer may be responsible for determining how and why the information is collected and used. In those situations, Aldornexo acts as a service provider, and the customer’s privacy policy may also apply.
Questions about information collected by one of our customers should generally be directed to that customer.
Cookies and Similar Technologies
Cookies are small files stored on your device. We may use cookies and similar technologies to:
• enable essential Website functions;
• remember preferences;
• understand Website traffic and usage;
• improve performance and security; and
• measure the effectiveness of communications or marketing.
Some cookies may be placed by third-party service providers. You can use our cookie settings tool, where available, or adjust your browser settings to block or delete cookies. Disabling some cookies may affect Website functionality.
International Processing
Some service providers may process or store information outside British Columbia or Canada, including in the United States or other jurisdictions. Information processed in another jurisdiction may be subject to that jurisdiction’s laws and lawful-access requirements.
We take reasonable contractual, administrative, and technical measures to protect information handled by service providers.
Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, administer our business relationships, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary depending on the nature of the information and the reason it was collected. When information is no longer required, we will securely delete, destroy, or anonymize it where reasonably practicable.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
No online service or transmission method is completely secure. We cannot guarantee absolute security, but we will respond to privacy and security incidents as required by applicable law.
Your Privacy Rights
Subject to applicable law, you may request:
• access to personal information we hold about you;
• correction of inaccurate or incomplete information;
• withdrawal of consent for certain uses;
• information about how your personal information has been used or disclosed; or
• deletion of information where legally available.
We may need to verify your identity before completing a request. Some information may be retained where required or permitted by law.
To submit a privacy request, email hello@aldornexo.com with “Privacy Request” in the subject line.
Third-Party Websites
The Website may link to third-party websites or services. Their privacy practices are governed by their own policies. Aldornexo is not responsible for the privacy or security practices of third parties that we do not control.
Children’s Privacy
Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
Changes to This Policy
We may update this Policy periodically. The revised version will be posted on this page with an updated effective date. Material changes may be communicated through the Website or another appropriate method.
Contact Us
Questions, concerns, complaints, or privacy requests may be sent to:
Privacy Officer
Aldornexo Technologies Inc.
Email: hello@aldornexo.com
Website: https://aldornexo.com